PRIVACY POLICY

Effective Date: 23/11/2025

This Privacy Policy describes how Aira (the "Site", "we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from airasheets.com

We are committed to protecting your personal data in compliance with the Singapore Personal Data Protection Act 2012 (PDPA).

1. COLLECTING PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

Device Information

• Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
• Disclosure for a business purpose: Shared with our processor Shopify and analytics providers including Meta (Facebook) and Google.

Order Information

• Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
• Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, and screen our orders for potential risk or fraud.
• Source of collection: Collected from you.

2. SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

• We use Meta Pixel (Facebook) to measure the effectiveness of our advertising and to retarget users. For more information on how Meta handles your data, please visit: https://www.facebook.com/about/privacy.
• We use Klaviyo for email marketing. You can opt-out of our emails at any time by clicking the "unsubscribe" link in the footer of our emails.

3. YOUR RIGHTS (PDPA & GDPR)

If you are a resident of Singapore, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Data Protection Officer (DPO)
If you have questions about our data protection practices, you may contact our Data Protection Officer through our Contact Us page
Subject: Attention: Data Protection Officer

4. RETENTION

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information, subject to standard legal retention periods for accounting purposes.

5. CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail thrugh our Contact US page.

Aira
99 Hennessy Road, Wanchai, Hong Kong